Cookie Policy

1. Who we are

This Cookie Policy applies to lotoguebec.com, which is operated by the Société des loteries du Québec (Loto-Québec), a Crown corporation established by the Government of Québec and wholly owned by the Province of Québec (NEQ: 1144330454).

Registered office:
500 Sherbrooke Street West
Montréal, Québec H3A 3G6
Canada

2. What is a cookie?

Cookies are small text files stored on your device when you visit our website. We also use similar technologies, including local storage, web beacons, tags and pixels, which help us operate the website, measure performance, remember your preferences and improve our services. Some cookies are deleted as soon as you close your session, while others remain for a set period to keep your settings in place on your next visit.

3. Essential cookies

lotoguebec.com uses a secure session cookie to keep you signed in and to protect our forms against fraud (CSRF protection). These cookies also confirm that you are 18 or older and located in Québec, as required to play. They are strictly necessary for the platform to function and to safeguard your account, so they cannot be switched off.

4. Categories of technologies we use

The website uses the following categories of technologies:

• Essential cookies
• Performance and analytics cookies
• Personalization cookies
• Similar technologies (such as pixels, tags, web beacons and local storage)

5. Performance and analytics cookies

Analytics cookies help us understand how players enjoy games like Lotto Max, Lotto 6/49, Grande Vie and Tirage Quotidien, so we can improve speed, stability and design. We set them only after you give consent in our cookie banner. The data is aggregated and never used to identify you personally.

6. Personalization cookies

Personalization cookies let us tailor your experience, such as remembering your favourite games, your preferred language (français or English) and the responsible-gaming limits you have set. They are optional and are activated only with your consent. You remain free to decline without affecting your ability to play.

7. Similar technologies

In addition to cookies, we may use technologies such as web beacons, pixels, tags and local storage. These technologies help us measure website traffic, understand how our services are used, remember user preferences, detect fraudulent activity and improve website functionality. They are used under the same consent preferences that apply to cookies where required by law.

8. Managing your choices

Select 'Personalize choices' in the cookie banner to review each category and update your preferences whenever you wish. You can also clear or block cookies directly in your browser settings at any time. Blocking essential cookies may prevent parts of lotoguebec.com from working. For more detail on how we handle your information, see our Privacy Policy.

Most web browsers allow you to review, block or delete cookies through their settings. You can usually configure your browser to notify you before cookies are stored or to refuse some or all cookies. Instructions are available through your browser's Help menu.

Please note that disabling essential cookies may prevent certain parts of the website from functioning properly, including secure login, account management and access to certain services.

9. Your privacy rights

Under PIPEDA and Québec's Law 25, you have the right to access, correct and withdraw consent for the processing of your personal information. To exercise these rights, or if you have questions about our use of cookies, contact our Privacy Officer. You may also reach the Commission d'accès à l'information (CAI), which oversees Law 25 in Québec.

Privacy enquiries may be directed to our Privacy Officer at:

Email: privacy@lotoguebec.com