Specific Online Gaming Conditions of Use
Last updated: 2026-01-01
1. Scope
These specific conditions govern your access to and use of the online gaming services offered by lotoguebec, a demonstration brand operated by lotoguebec inc. They supplement the general Terms of Use and the Privacy Policy, and in the event of a conflict on a matter of online play, these specific conditions prevail. By opening an account or participating in any game, you accept these conditions in their entirety. lotoguebec is independent and is not affiliated with Loto-Québec.
2. Services and products offered
lotoguebec offers a range of online products including draw games, instant games, casino games, virtual sports, video poker and bingo. The draw games comprise Lotto Max (pick 7 of 50, jackpots up to $75M, drawn Tuesday and Friday), Lotto 6/49 (pick 6 of 49, drawn Wednesday and Saturday), Grande Vie (pick 5 of 47, top prize of $1,000 a day for life, drawn daily) and Tirage Quotidien (pick 4 of 49, $250,000 top prize, drawn daily). Instant games include Gratteux Néon, Ruée vers l'or and Roue Chanceuse. The availability of any particular product may vary over time and is subject to applicable rules and regulatory approvals.
3. Regulation
lotoguebec operates within the regulatory framework of the Régie des alcools, des courses et des jeux du Québec (RACJ) and is committed to conducting its activities in a lawful and responsible manner. The integrity of every game is supported by certified random number generators and by independent testing of game outcomes. lotoguebec is a member of the World Lottery Association (WLA) and holds Responsible Gaming Level 4 certification, the highest level of the WLA framework. These memberships reflect our ongoing commitment to fair play, player protection and operational integrity.
4. Eligibility
To participate in lotoguebec games you must be at least 18 years of age and physically located in Quebec at the time of play. Both your age and your location are verified at registration, and access may be refused or restricted where these requirements are not met. You must participate in your own name and on your own behalf, never as an agent for another person. Employees of lotoguebec inc. and other individuals subject to specific restrictions may be excluded from participation in accordance with applicable rules.
5. Registration and account opening
To play online you must open a personal lotoguebec account by providing accurate and complete registration information. Each player is permitted one account only, and accounts are personal and non-transferable. You are responsible for keeping your login credentials confidential and for all activity carried out under your account. The account currency is the Canadian dollar (CAD), and all transactions are processed in that currency. We may decline an application or close a duplicate account where our eligibility or registration requirements are not satisfied.
6. Identity verification
lotoguebec verifies your identity, age and location at registration and may request additional verification at any time during the life of your account. You may be asked to provide official documents confirming your name, date of birth, address and place of residence in Quebec. Verification helps us comply with applicable rules, prevent fraud and protect minors. Until verification is satisfactorily completed, certain functions such as withdrawals or prize payouts may be held or restricted. We process verification information in accordance with our Privacy Policy and applicable privacy laws.
7. Deposits and limits
Funds added to your account must come from a payment method held in your own name and may only be used to participate in games. In a live service, deposits would be processed in Canadian dollars (CAD) through approved payment methods, and we may apply minimum or maximum amounts. You can set personal deposit and spending limits at any time using the responsible-gaming tools available in your account. A request to lower a limit typically takes effect promptly, whereas a request to increase a limit may be subject to a cooling-off delay. As this is a demonstration environment, no real-money deposits are taken, and these procedures are described as they would apply.
8. Withdrawals and prizes
Prize tiers are set out for each game and apply to all eligible tickets and outcomes. Lower-tier prizes are credited automatically to your lotoguebec account, while larger prizes may require identity verification before payout. In a live service, withdrawals would be returned to a verified payment method in your own name and in Canadian dollars (CAD), subject to any applicable minimums and processing times. We may hold a withdrawal pending verification, investigation of suspected irregularities or compliance checks. As this is a demonstration environment, no real-money payouts are made, and these procedures are described as they would apply.
9. Participation in games
For draw games such as Lotto Max, Lotto 6/49, Grande Vie and Tirage Quotidien, select the required count of numbers or use Quick Pick to generate them automatically, then confirm your ticket before the applicable draw close time. Each draw is produced by a certified random number generator and the winning numbers are published at the scheduled draw time. For instant games such as Gratteux Néon, Ruée vers l'or and Roue Chanceuse, the outcome of each ticket is determined at the moment of purchase, and the reveal animation merely displays a result that has already been recorded. Once a ticket is confirmed it cannot normally be cancelled, so please review your selections carefully before submitting them.
10. Bonuses and promotions
From time to time lotoguebec may offer bonuses, promotions or special draws, each governed by its own specific terms that you should read before participating. Promotional terms may include eligibility conditions, time limits, participation requirements and any limits on the use of awarded benefits. Bonuses are intended for genuine recreational play, and we may withhold or reverse a benefit obtained through abuse, error or breach of these conditions. We may add, modify or end a promotion at any time, subject to applicable rules. In this demonstration environment, any promotional features are illustrative only and carry no real-money value.
11. Responsible gaming
lotoguebec is committed to responsible gaming and holds World Lottery Association Responsible Gaming Level 4 certification. Your account includes tools that let you set deposit, spending and time limits, take a break or self-exclude for a chosen period. We encourage you to play for entertainment, within your means, and to treat gaming as a leisure activity rather than a source of income. If you or someone close to you needs support, free, confidential and bilingual help is available 24/7 through Jeu : aide et référence at 1-800-461-0140. We may also intervene proactively where indicators of problematic play are observed.
12. Account inactivity
An account is considered inactive when there has been no log-in or gaming activity for an extended period. We may notify you at the contact details on file before taking any action regarding an inactive account. In a live service, prolonged inactivity could result in administrative steps applied in accordance with applicable rules, and any remaining balance would be handled accordingly. To keep your account active, simply log in periodically and ensure your contact information remains current. As this is a demonstration environment, these provisions are described as they would apply in a real service.
13. Prohibited conduct
You agree not to use the lotoguebec services for any unlawful, fraudulent or abusive purpose. Prohibited conduct includes opening more than one account, providing false information, allowing a minor to play, using another person's payment method, and employing bots, automated tools or any technique intended to gain an unfair advantage. You must not attempt to interfere with the integrity of the games, the random number generators or the platform's security. Any breach of these prohibitions may lead to suspension or closure of your account and to the cancellation of affected transactions or prizes, in addition to any other remedy available to us.
14. Errors and malfunctions
If a technical fault, software error, configuration mistake or other malfunction affects a game, a transaction or a displayed result, lotoguebec reserves the right to void the affected play and to correct any erroneous credit or debit. A result that is clearly inconsistent with a game's published rules or prize structure does not create a valid prize entitlement. Where a game is interrupted, we will follow the applicable rules to determine whether it is completed, replayed or voided, and any amounts affected are adjusted accordingly. We will act in good faith and in accordance with applicable rules when resolving such situations.
15. Suspension and closure
You may close your account at any time by contacting customer support, subject to the settlement of any pending transactions. lotoguebec may suspend or close an account where we reasonably believe there has been a breach of these conditions, suspected fraud, a regulatory requirement, or a risk to the player or to the integrity of the games. Where practicable and lawful, we will give you notice and an explanation of the reasons. Self-exclusion requested through our responsible-gaming tools will be applied for the period you select and cannot generally be reversed before it expires. On closure, any verified balance would be handled in accordance with applicable rules.
16. Personal information
lotoguebec collects and uses your personal information to operate your account, verify your identity, process gaming activity and meet its legal and regulatory obligations. Our handling of personal information is governed by the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and by Quebec's Law 25, and our practices are overseen by the Commission d'accès à l'information (CAI). You have rights of access and correction with respect to your information, as described in our Privacy Policy. We apply appropriate safeguards to protect your information and limit access to those who need it. For full details, please consult the lotoguebec Privacy Policy.
17. Limitation of liability
To the extent permitted by applicable law, lotoguebec and lotoguebec inc. are not liable for indirect, incidental or consequential losses arising from your use of, or inability to use, the online gaming services, including interruptions, delays or technical failures beyond our reasonable control. Nothing in these conditions limits any liability that cannot lawfully be excluded. As lotoguebec is a demonstration brand with no real-money wagering, the games carry no monetary value and create no entitlement to real winnings. Your sole remedy in respect of a game outcome is determined by the applicable game rules as described in these conditions. These conditions are governed by the laws applicable in Quebec.