Quebec residents 18+. Service offered in French (Charter of the French language).

Responsible gambling

At lotoguebec, playing should always stay fun. We give you the tools to keep control and play within your means. Lottery is entertainment first, and it remains enjoyable when you decide your limits in advance and respect them.

Keep gambling a game.

Helpline: Jeu: aide et référence 1-800-461-0140

Tools to stay in control

Set your limits

Choose your daily deposit, spending and time limits directly from your lotoguebec account, and adjust them whenever you need. A short cooling-off delay applies before any increase takes effect, so your decisions stay deliberate. Set them up at /responsible-gaming/limits/.

Reality checks

Turn on periodic on-screen reminders that show how long you have been playing and how much you have spent during the session. These gentle pauses help you step back and decide whether to keep going. You can adjust how often they appear from your account settings.

Take a break

Need a short cooling-off period? Pause your play for a few hours or a few days, and your account will be unavailable until the time you chose has passed. It is a simple way to step away without committing to a longer exclusion. Activate it at /responsible-gaming/breaks/.

Self-exclusion

Take a longer break for a period you choose. Once activated, play and deposits stay blocked until your selected period ends, and we pause all promotional messages so you can step away with peace of mind. Set it up at /responsible-gaming/self-exclusion/.

Account history

Review your play and spending whenever you like. Your lotoguebec account keeps a clear record of your deposits, wagers, wins and time spent, so you always know where you stand. Honest numbers make it easier to keep gambling a fun pastime. Find it at /account/.

Get help

Free and confidential support is available 24/7 across Quebec through Jeu : aide et référence at 1-800-461-0140 if you or someone close to you needs to talk. The service is bilingual and there is never any judgement.

Our commitment

At lotoguebec, we believe gambling should always be a pleasant pastime, never a source of stress or financial harm. We design our games, our communications and our tools so that staying in control is easy and natural. lotoguebec is an independent brand operated by lotoguebec inc., and it is not affiliated with Loto-Québec. Our promise is simple: to put your wellbeing ahead of every wager and to give you clear, honest information at every step.

Keep it fun — simple habits

Set a fixed entertainment budget and never exceed it. Treat the money you play as the cost of fun, not as an investment. Take regular breaks, avoid playing when tired, upset or under the influence, and never try to win back what you have lost. Decide your limits before you start, and remember that the odds never change from one draw to the next.

How our games work: chance and odds

Every lotoguebec game is a game of pure chance. The odds are fixed and each draw is completely independent of the ones before it, so no past result makes any future result more or less likely. No strategy, system or lucky ritual can change those odds — they are determined entirely by mathematics. Our draws and random number generators are regularly audited for fairness, whether for Lotto Max, Lotto 6/49, Grande Vie and Tirage Quotidien, our instants Gratteux Néon, Ruée vers l'or and Roue Chanceuse, or our casino, virtual sports, video poker and bingo. Games are designed for entertainment, never as a way to make money.

Recognizing the signs

Spending more than you planned, chasing losses, borrowing to play, or gambling to escape stress can all be warning signs. So can hiding how much you play, feeling anxious about it, or letting it crowd out other activities you enjoy. Decide on your limits before you play and stick to them. lotoguebec games such as Lotto Max, Lotto 6/49, Grande Vie and Tirage Quotidien are meant to be entertainment, never a way to make money or solve financial worries.

Myths and facts

Many beliefs about gambling are simply false. A number is never "due" because it has not come up recently, and a machine or game is never "hot" or "cold" — each draw is independent and the odds reset completely every time. No system, pattern or favourite set of numbers improves your chances, and past results tell you nothing about the next outcome. The truth is that the house edge is built into every game by design, which is exactly why gambling should be treated as paid entertainment and never as a reliable source of income.

Protecting minors

Gambling is strictly for adults, and keeping minors away from it is a shared responsibility. Always keep your login credentials private and never let anyone under 18 use your account or watch over your shoulder while you play. We verify age at registration, and we encourage parents to use device-level parental controls and content filters to block access to gambling sites. If young people share your devices, log out completely and store your passwords somewhere they cannot reach.

Players must be 18 or older

You must be 18 years of age or older and located within Quebec to play on lotoguebec. We verify your age and location at registration, and each account is reserved exclusively for the registered adult. You may be asked to confirm your identity at any time to keep your account secure and compliant. Keeping minors away from gambling is a shared responsibility, so please store your credentials securely.

Oversight and player protection

lotoguebec operates within the regulatory context of the Régie des alcools, des courses et des jeux du Québec (RACJ). We are a member of the World Lottery Association (WLA) and certified to Responsible Gaming Level 4, the WLA's highest standard. Your personal information is protected under PIPEDA and Quebec's Law 25, overseen by the Commission d'accès à l'information (CAI). lotoguebec is an independent brand operated by lotoguebec inc. and is not affiliated with Loto-Québec.

Where to find help

If gambling is no longer fun, help is close at hand. Jeu : aide et référence offers free, confidential and bilingual support 24 hours a day, 7 days a week at 1-800-461-0140. You can also reach out to a loved one, set your limits at /responsible-gaming/limits/, take a short break at /responsible-gaming/breaks/, or activate self-exclusion at /responsible-gaming/self-exclusion/ from your lotoguebec account at any time. Reaching out is a sign of strength, and support is always available without judgement.